PRODUCTION, SHIPPING & RETURNS
Production & Shipping Policy
Average production time for hats and clothing items is 2-3 days.
For US based customers - standard shipping, orders will typically arrive 3-5 business days from the date of shipment.
For International customers - standard shipping, orders will typically arrive 10-30 business days from the date of shipment.
Production time and Delivery arrival times are estimates only and may change based on order volume or other circumstances, like weather-related delays. If we encounter any unexpected delays in shipping, we’ll contact you via email
Return & Exchange Policy
Parkway Apparel unitizes print-on-demand technology, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if the customer ordered the wrong size, color, or simply changed their mind.
However, in case of a damaged product or a manufacturing error, we can work with you to offer a free reprint or a refund if you contact us within 30 days of product delivery.
Please get in touch with our team at parkdayapparelco@gmail.com and provide a clear photo showing the issue.
For our products, there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
We want you to love your new item! So if you are unhappy with your purchase, please contact us and we will work with you to solve any problems with your order.